Policies and Procedures Framework
22 July 2023 2026-08-21 0:33Policies and Procedures Framework
Policies and Procedures Framework
Find the School's core policies, procedures and student expectations in one clear, searchable collection of controlled policy records.
How the framework supports our community
Caspian School's policies and procedures set out consistent expectations for students, staff and institutional decision-making. Together, they support academic standards, fair processes, student wellbeing, responsible governance and safe working and learning environments.
The documents below should be read alongside relevant course information, student guidance and awarding-organisation requirements. Where a document affects a specific case, contact the appropriate School team for guidance.
- Clear academic and institutional responsibilities
- Fair, transparent and consistently applied processes
- Accessible routes for support, feedback and complaints
Find a policy or procedure
Search by a word or title, or filter the collection by theme. Each link opens the relevant controlled policy record, where you can view the current approved document, version information, approval and review dates and previous versions where applicable. This section highlights 14 core framework documents; visit the main Policies page for the wider policy library.
Showing all 14 core documents
Academic Governance and Academic Standards Management
Explains how the School safeguards academic standards, monitors provision and supports the quality of the student learning experience.
View policy record : Academic Governance and Academic Standards ManagementAcademic Misconduct
Sets out expectations and processes relating to plagiarism, collusion, false authorship and other forms of academic misconduct.
View policy record : Academic MisconductAdmission, Recruitment and Widening Access
Describes the School's approach to fair admissions, applicant information, recruitment and widening participation.
View policy record : Admission, Recruitment and Widening AccessComplaints and Grievances Procedures
Provides the formal route for raising, considering and resolving complaints and grievances fairly.
View policy record : Complaints and Grievances ProceduresFee Refund and Compensation
Explains the circumstances, principles and processes that apply to student fee refunds and compensation.
View policy record : Fee Refund and CompensationFinancial Sustainability
Sets out the School's approach to financial planning, oversight, resilience and the responsible use of resources.
View policy record : Financial SustainabilityHuman Resources and Health and Safety
Covers staff responsibilities, employment practice, workplace wellbeing, health and safety management.
View policy record : Human Resources and Health and SafetyInformation, Marketing and Promotion
Sets expectations for accurate, accessible and responsible information, communications and promotional activity.
View policy record : Information, Marketing and PromotionLearning, Teaching and Assessment
Explains the principles that guide programme delivery, teaching practice, assessment and the learning experience.
View policy record : Learning, Teaching and AssessmentManagement and Governance
Defines the School's governance arrangements, oversight, responsibilities and institutional decision-making framework.
View policy record : Management and GovernanceSafeguarding and Preventing Radicalisation and Extremism
Sets out safeguarding responsibilities, reporting routes and arrangements for preventing radicalisation and extremism.
View policy record : Safeguarding and Preventing Radicalisation and ExtremismStudent Charter
Sets out the shared commitments of the School and its students in supporting learning, participation and success.
View policy record : Student CharterStudent Code of Conduct
Describes the standards of behaviour, respect, responsibility and academic conduct expected from students.
View policy record : Student Code of ConductStudent Support and Engagement
Explains the School's approach to student support, participation, engagement, progress and the wider learning experience.
View policy record : Student Support and EngagementNo matching documents found
Try a different search term or select “All documents”.
Three simple steps
Use the controlled policy record that relates to your question, then ask the School for clarification if your circumstances are not covered.
Choose the relevant topic
Use the search box or theme filters to identify the policy or procedure that applies to your enquiry.
Open the controlled record
Check the document status, reference, current version, approval details and review date before opening the current controlled document.
Ask for guidance
Contact the relevant academic or support team if you need help interpreting a process or taking the next step.
Related information and support
Use these routes for formal complaints, student welfare and information about institutional oversight.
Student feedback
Learn how students can share views through representatives, surveys and formal feedback routes.
Explore student feedback →Harassment and sexual misconduct
Find reporting, support and institutional information published under Condition E6.
View Condition E6 information →Management and governance
Explore the School's leadership, Board of Governance, committee structure and published information.
View governance information →Policy access and guidance
Who should use this framework?
The framework is available to current and prospective students, staff and other stakeholders who need to understand the School's published policies, procedures and expectations.
Which document should I read for a complaint?
Start with the Complaints and Grievances Procedures. It explains the formal route, stages and responsibilities. You can also review the School's Student Feedback page.
How do I know whether I have the current version?
Use the controlled policy record links on this page. Each record identifies the current document, status, version, approval and review dates and, where applicable, previous versions retained for audit and reference purposes.
What if I cannot access a policy record or document?
Please contact Caspian School, identify the document and describe the format or accessibility support you require.
Where can I find other institutional policies?
Visit the main Policies page for regulatory information, consumer-protection documents, the Student Protection Plan and other published institutional material.
Need help finding the right document?
Contact Caspian School and tell us the policy area, process or concern you need help with. The relevant team can direct you to the appropriate information.
