The Quality Assurance Agency for Higher Education (QAA)

Academic quality and standards

Quality assurance and the QAA

Our approach to securing academic standards, listening to students and continuously enhancing the learning experience.

Our quality reference point

Supporting a consistently high-quality academic experience

Caspian School of Academics is committed to upholding the principles and standards set out in the UK Quality Code for Higher Education 2024.

The Quality Code provides an important reference point for securing academic standards, evaluating policy and practice, and enhancing students’ learning opportunities.

Our quality-assurance approach brings together governance, student engagement, external reference points, inclusive practice and continuous review.

Read about Quality and Standards Review
Our quality commitments

How our approach is demonstrated

These five connected areas support academic assurance, informed decision-making and the ongoing enhancement of learning opportunities.

Robust governance

Strategic oversight and systematic review help maintain academic standards and support responsible decision-making.

Student engagement

Students are active partners in enhancing their education, with feedback contributing to review and decision-making.

External referencing

National frameworks, external examiners and relevant professional bodies help confirm the standards of provision.

Inclusive approach

Equality, diversity and inclusion are embedded to support participation and help every student work towards their potential.

Continuous enhancement

Regular review and internal and external evaluation are used to identify improvements and strengthen the student experience.

UK Quality Code 2024

A sector-led framework for quality and standards

The current Quality Code sets out 12 Sector-Agreed Principles and supporting Key Practices. It can be used to design, evaluate and enhance a provider’s approach across the student journey.

Open the complete Quality Code
Strategic approach

Manage quality and standards

Embed clear responsibility, appropriate resources and student partnership across the organisation.

Evaluation

Use evidence and external insight

Draw on data, monitoring, external review and accreditation to understand performance.

Implementation

Design and deliver provision

Support sound programme design, partnerships, admissions, teaching, learning and assessment.

Student journey

Support achievement and fairness

Provide inclusive support and accessible processes for concerns, complaints and appeals.

From assurance to enhancement

A connected cycle of review and improvement

Quality assurance is most effective when evidence, student voice and academic oversight lead to action—and the impact of that action is reviewed.

Set expectations

Policies, academic frameworks and governance responsibilities provide clear reference points.

Gather evidence

Student feedback, performance information and internal and external insight inform evaluation.

Review and act

Findings are considered through appropriate academic and governance processes, with actions agreed.

Evaluate impact

Changes are monitored so the School can understand their effect and identify further enhancement.

Have a question about quality and standards?

Contact Caspian School of Academics if you need help locating quality, governance or student information.

Don't have an account yet? Sign up for free